The Aquity scribe management team employs proprietary scribe-to-physician matching and ongoing support methodologies to ensure mutually rewarding relationships that consider the evolving expectations of the physicians along with potentially changing career objectives of the scribes. During ongoing operations, primary scribes train their back-ups during their onboarding and shadowing phases to ensure ongoing compliance for both provider organization and individual physician expectations.Īquity recognizes the value of our scribing services are highly dependent on the quality of the relationships between the physician and their assigned scribe. Back-up team members shadow the primary scribe during their ramp-up phase and then regularly handle a portion of the physician’s weekly encounters to ensure consistent service levels and readily available support should the physician’s primary scribe’s availability change.ĭuring initial service ramp-up, scribes complete the same provider organization EHR training required of physicians to ensure familiarity with site specific system configurations and documentation conventions. Under all three Aquity virtual scribe workflow models, primary team members are assigned for each individual physician and supported by multiple back-ups.
That way, if any individual scribe moves on in their career or simply goes on vacation, your physicians do not have to return to their previous documentation methods until another scribe is recruited and trained from the ground up. Unlike onsite scribes, which are inherently limited to one-on-one physician/scribe relationships, Aquity’s virtual scribe approach assigns a primary scribe for 75% of a physician’s workload and splits the remaining patient encounters between a pair of back-ups. Aquity’s real-time scribe, ScribeAssist™ and DynaScribe™ workflow options relieve physician burnout, minimize keyboarding time, and accelerate accurate chart closures. Today, we provide scribing services to thousands of physicians coast to coast, from basic stress relieving support for individual physician practices to boosting clinical and financial results gains through hundreds of scribes assigned to nationally known hospital systems. Just what the Physician (and Patient) OrderedĪquity Solutions was amongst the first to offer virtual scribing services back in 2017 and continues to lead the industry with flexible workflow models that increase patient face time, strengthen report quality, and improve physician satisfaction.